Terms & Conditions

1.

Provisional Booking

Having decided on the date/time of your event and the facilities required, please check availability.  A provisional reservation may be held pending receipt of confirmation as stated in section 2 below.  You will receive written confirmation of the arrangements in advance of your event.

You should respond to our written confirmation of the arrangements in writing as soon as possible but no later than 14 days from the date of our letter.  Your letter should enclose:

• a signed copy (each page) of these Terms & Conditions to indicate acceptance of the terms; and
• payment of the room/area hire charge (cheques should be made payable to Country Inns - The Wheatsheaf).  Payment may also be made by cash or by credit card transaction at The Wheatsheaf Inn.

NB: The Room/Area hire fee is non-refundable in the event of cancellation.
 

Confirmation of final numbers, menu choices, table plans and seating/food cards should be received 14 days prior to your event.  A refund cannot be made after this if your numbers should decline.
 

Final payment must be received 14 days prior to the event.  Should these terms not be adhered to The Wheatsheaf Inn reserves the right to withdraw from the event and to levy a cancellation charge.  Any additional charges incurred on the day/evening must be settled within 7 days of your event.  Invoiced payment will only be accepted on written confirmation.  Cheques should be made payable to Country Inns - The Wheatsheaf.  Payment may also be made by cash or by credit card transaction at The Wheatsheaf Inn.
 

Cancellation must be made in writing to Mr & Mrs A Gooch, The Wheatsheaf Inn, 5 Lynn Road, Heacham, Kings Lynn, Norfolk, PE31 7HU.  Below is the amount of the total value of the event charge (as a percentage) which will be payable in the event of cancellation within the indicated times.

• anyone attending an event who has been previously barred from the premises by the management;
• guests whose behaviour is inappropriate (ie disruptive, aggressive, abusive, causes damage); and
• guests with inappropriate dress (no vest tops - sleeved shirts must be worn).

Well-behaved children (under parental supervision at all times) are welcome to participate in your event.  In particular, children playing in the garden/play areas or enjoying the pool room do so only under parental supervision.  Out of consideration to our neighbours there should be no children in the garden after 9pm.  Please note that any damage/disruption caused by inappropriate behaviour is fully chargeable to the organiser and may also result in the family unit being asked to leave (see section 6 and 7(c)).
 

To avoid disappointment, please telephone Anthony or Stella Gooch to make a mutually agreeable appointment to discuss any aspect of your arrangements, including making payments.